‘Prioritize Integrity In Banking’ – Madam N’Tow Urges

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Acting Chief Executive Officer of the International Bank Liberia Limited has stressed that banking sector should prioritize integrity to strengthen the banking system in Liberia. Madam Jacqueline Williams N’Tow stated that integrity, honesty, customer service and commitment are essential qualities that will bankers apart in an industry that demands nothing less. She made the assertion over the weekend during the closing exercises of 2023 level II cycle and 2024 level I cycle organized by the Banking Institute of Liberia with more than 80 participants from Access Bank, International Bank, Afriland Bank and GT Bank held at the University of Liberia Auditorium on Capitol Hill in Monrovia. “The banking industry is ever evolving and plays a critical role in our economy; therefore, it is essential that you stay current with industry trends and regulations to best serve your client and community” She added. She challenged the bankers to keep in mind that every decision make, interaction and task should reflect positive image of the bankers and the institutions represented. According to her, as you move forward in your careers, be open to new challenges, opportunities, and innovations in the ever-evolving banking landscape, embrace change, adapt to new technologies and never stop expanding your knowledge and skills. “Remember that learning is a life long journey, and your education does not and with graduation, seek out opportunities for professional development, and never stop pushing yourself to grow and evolve as a professional” She maintained. Madam N’Tow emphasized that beyond your technical expertise, urges bankers never lose sight of the human aspect of banking, noting that banking is not just about numbers and transactions. She pointed out that it is about building relationships, fostering trust, and making a positive difference in the world. She asserted that behind every transaction, deal, number on a balance sheet, there are real needs and aspirations. She cited that bankers should treat their clients with empathy, respect and integrity. Madam N’Tow noted that building relationships based on trust and transparency will always be the greatest measure of success in the banking and not size of your portfolio, bank or employees but the positive impact you have on the lives of those you serve.

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