Anger and frustration are growing across Bong County as residents have openly criticized Jungle Energy Power (JEP) over what they described as persistent power outages and unreliable electricity services despite continuing to collect payments from customers.
For many residents, the situation has become unbearable. Consumers said they are tired of paying monthly electricity bills only to experience frequent blackouts that disrupt businesses, education, healthcare services, and daily household activities.
Community members argued that electricity is an essential service, not a privilege, and insisted that customers deserve reliable power in exchange for the money they pay. Many residents claimed that JEP has failed to meet the expectations of consumers who depend on electricity to support their livelihoods and improve their quality of life.
Local business owners said the unstable electricity supply is affecting productivity and causing financial losses. Some claimed that they are being forced to spend additional money on generators and fuel while still paying electricity bills, creating an extra burden on already struggling enterprises.
Students and parents have also expressed concern, noting that repeated outages often make it difficult for children to study during evening hours. Residents further warned that unreliable electricity could undermine development efforts and discourage investment in the county.
As dissatisfaction continues to grow, citizens have called on Bong County Superintendent Loleyah Hawa Norris and other local authorities to intervene immediately.
They have urged county leaders to engage JEP and demand concrete actions aimed at improving service delivery.
Residents are also demanding greater transparency from the company regarding the causes of the recurring outages. Many said customers deserve regular updates and clear explanations whenever interruptions occur.
According to several community members, the issue has evolved beyond simple power interruptions and has become a matter of accountability and respect for consumers.
They contended that a company entrusted with providing electricity should be held responsible when service falls below public expectations.
With frustration reaching new heights, residents warned that confidence in JEP will continue to decline unless meaningful improvements are made.