ASKY Airlines is facing a wave of public outrage following a string of troubling incidents affecting passengers traveling between Monrovia and other international destinations. The airline has come under fire for repeatedly leaving behind passengers’ luggage, flight delays, and poor communication raising serious concerns about customer service, operational efficiency, and aviation oversight in Liberia. The latest outcry comes from multiple travelers, including a Liberian passenger who flew from Monrovia to Washington, D.C., only to arrive in the United States with none of their luggage. The flight, which included several stopovers Accra (Ghana), Abidjan (Ivory Coast), and Lomé (Togo) was plagued with delays, forcing passengers to spend an unplanned night in Lomé, with little assistance or clarity from ASKY staff. “I landed in the U.S. with absolutely nothing no bags, no updates, no explanation,” the affected passenger said. Other travelers are sharing similarly frustrating experiences: On Sunday morning, the Monrovia to Accra flight reportedly left most passengers’ luggage in Monrovia.
On Sunday evening, the Accra to Monrovia return flight also left behind a significant number of bags in Accra.
One passenger with six checked bags reported that all their luggage was left behind.
These incidents have been ongoing since at least Thursday, with no clear communication or resolution from the airline.
The situation has prompted growing calls for immediate action from the Liberian Civil Aviation Authority, the Ministry of Transport, and other relevant government agencies. Citizens are demanding accountability and intervention to prevent further mistreatment of Liberian travelers.
“ASKY isn’t doing us any favors. We pay to fly. Why must we be treated like second-class passengers?” one traveler asked. “Do we have to wait until one of these old, poorly maintained planes causes a disaster before the government steps in?”
Many are now calling for ASKY Airlines to be temporarily grounded from operating in Liberia until they address the ongoing issues of baggage handling, aircraft maintenance, and customer care.
“This is more than an inconvenience, it’s disrespectful, it’s negligent, and it’s dangerous,” said another traveler. “Do we have to wait for a fatal incident with these poorly maintained planes before action is taken?”
Despite mounting pressure, ASKY Airlines has yet to issue a formal response regarding the string of incidents or provide a public explanation for the repeated baggage failures.
As frustrations mount, the message from the Liberian public is clear: Liberians deserve better, safer, and more reliable air travel.